8.1 Who We Are

DigitalQueens LLC is a New Mexico limited liability company providing digital marketing, website, application-development, content, advertising, SEO, social-media, lead-generation, and related consultation services.

Principal Place of Business:

D.NO 10/67, Odugampatti, Sirugudi Post, Natham Taluk, Dindigul - 624402, Tamil Nadu, India

Registered Agent / Legal Mailing Address:

1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA

The New Mexico address is maintained for registered-agent and legal-mailing purposes and is not represented as an operating office.

Privacy contact: team@digitalqueens.in

8.2 Scope of the Policy

This policy applies to:

• Website visitors
• Individuals submitting business enquiries
• Prospective clients
• Client representatives
• Vendors and contractors communicating with the company
• Individuals communicating by email or website-initiated WhatsApp

This policy does not automatically govern:

• Third-party websites
• WhatsApp
• Instagram
• Email providers
• Advertising platforms
• Client-controlled systems
• External software

Those services have their own privacy practices.

8.3 Information Provided Directly

DigitalQueens may receive:

• Full name
• Business or organization name
• Business email
• Phone or WhatsApp number supplied by the visitor
• Country or region
• Website URL
• Requested service
• Enquiry type
• Project stage
• Estimated budget range
• Preferred contact method
• Preferred contact time
• Project description
• Referral source
• Information contained in emails or messages
• Contract, invoicing, and project information after engagement
• Any other information voluntarily supplied for a legitimate business purpose

Do not submit passwords, one-time codes, complete banking credentials, payment-card PINs, private cryptographic keys, government identification documents, health records, or unnecessary sensitive personal information through the website enquiry process.

8.4 Website Enquiry Process

• Form information is processed in the visitor’s browser.
• The website prepares a WhatsApp message.
• The website does not store the form submission in a DigitalQueens database.
• The visitor can review and edit the message.
• The message is not sent until the visitor chooses to send it through WhatsApp.
• Once sent, DigitalQueens receives it through WhatsApp.
• WhatsApp independently processes the communication under its own terms and policies.

8.5 Information Collected Automatically

DigitalQueens does not currently configure website analytics, advertising pixels, behavioural profiling, or marketing-tracking tools.

The hosting, content-delivery, security, domain, or network providers used to deliver the website may automatically process limited technical information such as IP address, browser type, device information, requested pages, timestamps, error information, and security-related logs.

Purposes may include:

• Delivering the website
• Maintaining availability
• Protecting against misuse
• Diagnosing technical issues
• Maintaining network and hosting security

8.6 How Information is Used

Information may be used to:

• Review and respond to enquiries
• Communicate about requested services
• Evaluate project suitability
• Prepare proposals, scopes, and agreements
• Provide contracted services
• Coordinate project delivery
• Process invoices and business records
• Maintain contractual, accounting, and tax records
• Protect the website and business
• Prevent misuse, fraud, or unlawful activity
• Establish, exercise, or defend legal claims
• Comply with lawful obligations
• Improve service processes using non-sensitive business feedback

8.7 Legal or Operational Bases

Depending on the location of the individual and applicable law, DigitalQueens may process personal information because it is necessary to respond to a request, take steps before entering a contract, perform a contract, satisfy a legal obligation, pursue a legitimate business interest, protect legal rights, or act with valid consent where consent is required.

8.8 No Sale of Personal Information

DigitalQueens does not sell personal information and does not currently share personal information for cross-context behavioural advertising.

If business practices change, this policy and any legally required preference mechanisms will be updated before the changed practice begins.

8.9 Disclosure of Information

Information may be disclosed to:

• Hosting and infrastructure providers
• Business email providers
• WhatsApp when chosen by the visitor
• Professional advisers such as legal or accounting advisers
• Contractors or service providers engaged for a project, subject to appropriate need and arrangements
• Payment and banking providers after engagement
• Software or platform providers required for project delivery
• Government, regulatory, court, or law-enforcement authorities when legally required
• A successor in a legitimate merger, acquisition, restructuring, or business transfer, subject to applicable law

DigitalQueens does not disclose personal information merely because a third party requests it.

8.10 International Processing

DigitalQueens is formed in the United States and conducts its principal business operations from India. Information may therefore be processed in India, the United States, or another country where an authorized service provider operates.

Data-protection laws may differ between countries. Where applicable law requires specific safeguards for an international transfer, DigitalQueens will take reasonable steps appropriate to the processing and available arrangements.

8.11 Data Retention

DigitalQueens retains personal information only for as long as reasonably necessary for the purpose for which it was received, including enquiry follow-up, project delivery, contractual administration, recordkeeping, tax or accounting obligations, dispute resolution, security, and legal compliance.

• Unconverted general enquiries: normally reviewed for deletion or anonymization within 24 months
• Client contracts, invoices, and transaction records: retained as required for business, tax, accounting, and legal obligations
• Project communications and deliverables: retained for the applicable engagement and a reasonable period afterward
• Security logs: controlled by the applicable infrastructure provider’s operational practices

Information may be retained longer where required by law, necessary for a dispute, or reasonably required to protect legal rights.

8.12 Security

DigitalQueens uses reasonable administrative, organizational, and technical measures appropriate to the nature of the information and its business operations.

No method of electronic transmission or storage can be guaranteed to be completely secure.

8.13 Individual Privacy Rights

Depending on applicable law and the individual’s location, a person may have rights relating to access, correction, deletion, restriction, objection, portability, withdrawal of consent, or information about the use and disclosure of personal information.

Requests should be sent to: team@digitalqueens.in

• DigitalQueens may need to verify identity.
• DigitalQueens may request information needed to identify the relevant record.
• Some rights are subject to legal exceptions.
• DigitalQueens will respond within the period required by applicable law.
• Authorized-agent requests may require proof of authority where legally applicable.
• A person may have the right to complain to an appropriate data-protection authority.

8.14 Business-to-Business Communication

The website and services are intended primarily for business communication. Business contact information may still constitute personal information when it identifies an individual.

8.15 Children

The website and services are not intended for children. DigitalQueens does not knowingly solicit business enquiries from individuals under 18.

If DigitalQueens learns that a child submitted personal information without appropriate authorization, it may take reasonable steps to delete the information.

8.16 Third-Party Links and Services

• Links to WhatsApp, Instagram, email, or other platforms lead to third-party services.
• DigitalQueens does not control their independent terms, privacy policies, availability, or security.
• Visitors should review applicable third-party policies.

8.17 Policy Changes

DigitalQueens may update this Privacy Policy when its services, technologies, legal obligations, or business practices change.

• Updated date will be shown.
• Material changes may be highlighted where practical.
• Continued website use after publication is subject to applicable law.
• Consent will be requested separately where required by law.

8.18 Contact

Privacy enquiries: team@digitalqueens.in

Principal Place of Business:

D.NO 10/67, Odugampatti, Sirugudi Post, Natham Taluk, Dindigul - 624402, Tamil Nadu, India

Registered Agent / Legal Mailing Address:

1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA