9.1 Acceptance of Terms

By using the website, the visitor agrees to these Terms to the extent permitted by applicable law.

• Submitting an enquiry does not create a client relationship.
• DigitalQueens is not obligated to accept an enquiry.
• A service engagement begins only after written agreement and required payment.
• A signed project agreement controls over inconsistent general website terms for that engagement.

9.2 Eligibility

• Users must be at least 18.
• Users must have legal capacity.
• Individuals acting for a business confirm they are authorized to communicate on its behalf.
• Services are intended primarily for legitimate business purposes.

9.3 Website Information

• Website content is general information.
• It is not legal, tax, accounting, financial, investment, medical, or other regulated professional advice.
• Service descriptions are illustrative and do not promise that every capability is available for every project.
• DigitalQueens may update or remove website content.

9.4 Enquiries and Project Acceptance

DigitalQueens may review:

• Business objective
• Requested service
• Scope
• Timeline
• Budget context
• Legal concerns
• Platform restrictions
• Technical feasibility
• Available capacity
• Payment arrangements

DigitalQueens may:

• Request more information
• Recommend a different scope
• Provide a proposal
• Decline the enquiry
• Refer the prospective client elsewhere without obligation

9.5 Proposals and Agreements

Project documentation may define:

• Deliverables
• Timeline
• Fees
• Currency
• Payment schedule
• Revisions
• Client responsibilities
• Third-party costs
• Intellectual-property rights
• Confidentiality
• Support
• Maintenance
• Cancellation
• Acceptance criteria
• Exclusions

A proposal expires according to its stated validity period.

9.6 Fees and Payment

Standard fixed-scope projects generally require 50% upfront before work begins and the remaining 50% before final delivery or launch.

• Different milestones may be agreed in writing.
• Retainers and consulting may use different payment schedules.
• Currency is confirmed in the proposal or invoice.
• Available payment methods are communicated on the invoice.
• Advertising spend and external costs are not included unless expressly stated.
• Client is responsible for lawful taxes, withholding, or bank charges allocated to it under the agreement.
• DigitalQueens may suspend work for overdue undisputed payments after appropriate notice.
• Final source files, transfer rights, launch, publication, or handover may be withheld until required payment is completed, subject to the written agreement and applicable law.

9.7 Client Responsibilities

Clients are required to:

• Provide accurate and complete information
• Have authority to provide supplied materials
• Provide required access
• Review and approve work promptly
• Identify legal or industry restrictions
• Maintain third-party accounts
• Pay platform and third-party fees where allocated
• Protect credentials
• Avoid sending unnecessary sensitive data
• Use deliverables lawfully
• Obtain required regulatory approvals
• Obtain consent for supplied personal information
• Maintain backups where appropriate
• Follow platform terms

Delays in client inputs may affect schedules and may require rescheduling or a revised scope.

9.8 Revisions and Scope Changes

• Revision rounds are defined in the applicable proposal.
• “Unlimited revisions” are not included unless expressly stated.
• A revision does not include a new concept, new feature, changed objective, new platform, or material scope expansion.
• Additional work may require a written change request, revised quote, or new schedule.
• DigitalQueens will not perform extra work merely because it was discussed informally.

9.9 Third-Party Services and Costs

Projects may depend on hosting, domains, advertising platforms, social networks, app stores, APIs, payment processors, plugins, software subscriptions, stock media, fonts, email tools, messaging tools, and external service providers.

• These services have their own terms.
• Availability and approval are outside DigitalQueens’ complete control.
• Third-party charges are separate unless included expressly.
• DigitalQueens is not responsible for third-party outages, policy changes, suspension, pricing, or service discontinuation beyond obligations expressly accepted in writing.

9.10 Intellectual Property

DigitalQueens pre-existing materials: Processes, templates, know-how, utilities, reusable components, general techniques, and internal tools.

Client materials: Logos, trademarks, copy, data, images, products, and business information.

Project deliverables: Rights determined by the written agreement. Transfer or license becomes effective only after required payment. Third-party materials remain subject to their licenses.

The client grants DigitalQueens a limited right to use client materials only as reasonably necessary to perform the agreed services.

Portfolio use requires separate permission, or a clear written clause accepted by the client. Client confidential information must not be published without appropriate permission.

9.11 Client-Supplied Materials

The client represents that it has necessary rights and permissions for materials supplied. DigitalQueens may reject:

• Infringing content
• Deceptive claims
• Fake testimonials
• Unauthorized logos
• Stolen content
• Illegal content
• Misleading credentials
• Platform-evasion requests

9.12 Confidentiality

Specific confidentiality obligations should be set out in the applicable written agreement or a separate confidentiality agreement.

DigitalQueens will take reasonable care with non-public project information. This excludes information that:

• Is public without breach
• Was lawfully known
• Is independently developed
• Is lawfully received from another source
• Must be disclosed by law

9.13 Marketing and Performance

DigitalQueens does not guarantee:

• Search rankings
• Website traffic
• Followers
• Engagement
• Advertising approval
• Advertisement delivery
• Cost per lead
• Lead quantity
• Lead quality
• Sales
• App-store approval
• User adoption
• Revenue
• Profit
• Return on investment
• Business verification
• Banking approval
• Financing approval
• Regulatory approval

Past performance, if later published accurately, does not guarantee future results.

9.14 Acceptable Use

Users are prohibited from using the website or services for:

• Unlawful activity
• Fraud
• Deception
• Impersonation
• Intellectual-property infringement
• Malware
• Credential theft
• Unauthorized surveillance
• Spam
• Purchased or scraped personal contact lists used unlawfully
• Fake reviews
• Fabricated endorsements
• Platform-policy evasion
• Harassment
• Discrimination
• Interference with website security
• Automated scraping that materially burdens the website
• Misrepresentation of affiliation with DigitalQueens

9.15 Suspension and Termination

DigitalQueens may suspend or terminate an engagement according to the written agreement for reasons such as:

• Nonpayment
• Material breach
• Illegal or deceptive instructions
• Abusive conduct
• Security risk
• Persistent failure to provide required inputs
• Platform-policy violations
• Scope becoming technically or legally impractical

Where appropriate, DigitalQueens should provide notice and an opportunity to cure unless immediate action is reasonably necessary. Financial consequences are determined by work completed, reserved resources where contractually agreed, non-cancellable external costs, applicable written terms, and applicable law.

9.16 Warranties

DigitalQueens will perform expressly agreed services with reasonable care and skill appropriate to the engagement.

Except for express written commitments and rights that cannot lawfully be excluded, the website and general website content are provided on an 'as available' basis.

9.17 Limitation of Liability

To the maximum extent permitted by applicable law, DigitalQueens will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from website use or a service engagement, including lost profits, lost opportunities, loss of goodwill, loss of anticipated savings, or loss caused by third-party platforms.

Any aggregate liability cap applicable to a paid project should be defined in the relevant written agreement. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

9.18 Indemnity

To the extent permitted by applicable law and the applicable agreement, a client may be responsible for losses, claims, or expenses arising from client-supplied materials, unlawful instructions, infringement, false claims, misuse of deliverables, or violation of third-party rights.

9.19 Force Majeure

Neither party is responsible for delay caused by events reasonably outside its control, such as:

• Natural disasters
• Major infrastructure failure
• Government action
• War or civil disturbance
• Widespread network failure
• Platform outage
• Labour disruption
• Public-health emergency
• Failure of critical third-party services

The affected party should communicate reasonably and resume performance when practical. Payment already due for completed work is not automatically cancelled by a force-majeure event.

9.20 Governing Law and Disputes

These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law principles, except where mandatory law requires otherwise.

Before commencing formal proceedings, the parties should attempt in good faith to resolve a dispute through written communication.

Subject to mandatory applicable law and any different written dispute provision in a signed agreement, disputes may be brought before courts of competent jurisdiction in New Mexico.

9.21 Changes to Terms

• Terms may be updated.
• Last-updated date will be displayed.
• Changes do not retroactively alter signed project agreements unless agreed.
• Material changes apply according to applicable law.

9.22 Contact

Enquiries: team@digitalqueens.in

Principal Place of Business:

D.NO 10/67, Odugampatti, Sirugudi Post, Natham Taluk, Dindigul - 624402, Tamil Nadu, India

Registered Agent / Legal Mailing Address:

1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA